On many sites you can see FAQ, lists some of the frequently asked questions, it is an online help form. Website using some features or services often encounter some seemingly very simple, but without explanation may be difficult to figure out the problem, and sometimes even because of the impact these details and lose users, in fact, in many cases, just after a simple explanation can solve these problems, this is the FAQ's value.
In network marketing, FAQ is considered to be a common means of online customer service, a good The FAQ system, you should be able to answer at least 80 percent of the general problem of the user, as well as frequently asked questions. This will not only convenient for users, but also greatly reduce the pressure site staff, saving a lot of customer service costs, and increased customer satisfaction. Therefore, a good website design should pay attention to the FAQ.